User Agreement


Section 1. TERMS

  • The capitalized terms utilized herein and not otherwise defined will have the following meanings ascribed thereto:
    • “Account” means a User account for the Website which provides access to the Services and stores the personal information.
    • “Affiliate” means a User who has generated an Affiliate Link.
    • “Affiliate Lead” means a customer prospect who clicks on the Affiliate Link made available to the Affiliate.
    • “Affiliate Link” means the exclusive tracking link generated through the BITBIT Website which the Affiliate may place on their Website, share with potential Affiliate Leads or promote through other channels.
    • “Affiliate Marks” means any BITBIT trademarks, service marks, and logos created by BITBIT and provided to an Affiliate at the sole discretion of BITBIT.
    • “Affiliate Program” means the BITBIT affiliate program as described in this Agreement.
    • “Agreement” means this User Agreement.
    • “Commission” means 10% of the trading fees generated by a Customer unless otherwise agreed to between BITBIT and the Affiliate through a promotion or a separate agreement.
    • “Crypto Asset” means digital assets, including but not limited to Bitcoin, Litecoin, Ethereum, Cardano, Polkadot and Stellar, which are authorized by BITBIT to be traded on the Website.
    • “Customer” means an authorized User of the BITBIT platform after being an Affiliate Lead.
    • “Customer Transactions” means those transactions by Affiliate Leads that are eligible for Commission of this Agreement.
    • “Electronic Communication” means chat, instant messaging, email, in-app notifications, social media or Website updates.
    • “Fiat Funds” refers to currency in the form of Canadian dollars.
    • “BITBIT” means National Digital Asset Exchange Inc., sometimes referred to herein as “us”, “we” or “our”.
    • “BITBIT Content” means all information, data, text, messages, software, sounds, music, video, photographs, graphics, images and tags that we incorporate into our Services.
    • “BITBIT Products” means the BITBIT trading platform and any and all Affiliate Marks.
    • “Privacy Policy” means BITBIT’s Privacy Policy, as updated from time to time.
    • “Service” means buying, selling, trading and storing Crypto Assets on the BITBIT trading platform and, if applicable, the defi and staking services described in this Agreement that a User may opt-in to as set out in this Agreement.
    • “User” means a user of the BITBIT trading platform or Website, may also be referred to herein as “you”, “your”, “their” or “theirs”.
    • “Website” means the website.


  • This Agreement represents an agreement made by and between the User and National Digital Asset Exchange Inc. and has the binding effect of a legal contract. Please read this Agreement in its entirety and carefully prior to using the Website operated by BITBIT. Your access to the Service, BITBIT Products, and use of the Website and the Service is conditional upon your acceptance of, and compliance with this Agreement. This Agreement applies to all visitors of the Website, Users, and others who access the Service.
  • For your reference the date on which the Agreement was last modified appears at the end of this document. By continuing to access or use this Website, BITBIT Products, or the Services, you signify your express acceptance of the Agreement and all other documents incorporated by reference herein. We reserve the right to amend, remove, or add to the Agreement at any time, and from time to time, at the sole discretion of BITBIT. Such modifications shall be effective immediately. Accordingly, please continue to review the Agreement whenever accessing or using this Website. Your use of the Website, BITBIT Products, or the Services, after the posting of modifications to the Agreement will constitute your acceptance of the Agreement, as modified. If, at any time, you do not wish to accept the Agreement, you may not use the Website, BITBIT Products, or the Services. Any terms and conditions proposed by you which are in addition to or which conflict with this Agreement are expressly rejected by us and shall be of no force or effect.
  • BITBIT’s failure to insist upon or enforce any performance of any provision of this Agreement shall not be construed as a waiver of any provision or rights contained in the Agreement.
  • You may print a copy of this Agreement for your reference. You understand and expressly agree that BITBIT may discontinue or change the Website, the BITBIT Products, and Service at any time, without notice, and at the sole discretion of BITBIT. You also understand and agree that BITBIT may discontinue or restrict your use of this Website and its Service for any reason without notice, at the sole discretion of BITBIT.


  • BITBIT grants you a non-exclusive, non-transferable, conditional, and personal license to access and use the Website (the “License”). The License shall include the right to view, download for caching purposes only, and print content from the Website for your own personal use, subject to the restrictions set forth below in this Agreement and conditioned on your acceptance, and continued compliance with this Agreement.
  • You agree not to “deep-link” (hyperlink that links to web content) to the Website, resell, or permit access to the Website to others, and not to republish, reproduce, rent, sublicense, or modify any materials appearing on the Website for resale or for any other purpose to others without the prior written consent of BITBIT, which consent may be unilaterally withheld by BITBIT without reason or notice. For the avoidance of doubt, you shall be responsible and bound by any unauthorized use of the Website, made in breach of this section.
  • You agree not to use any Electronic Communication feature of the Services for any purpose that is unlawful, tortious, abusive, and intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful.
  • In addition, you agree not to use the Website, BITBIT Products, and/or the Services for sending or otherwise posting unauthorized commercial communications (such as spam); not to collect other Users Content or information; and not to access the Website and/or Services, using automated means (such as harvesting bots, robots, spiders, or scrapers).
  • The License granted under this Agreement will terminate immediately if BITBIT believesthat any information provided by you, including your e-mail address, is no longer current or accurate; if you misrepresented any information during the account opening procedures; if you register an unauthorized account, or act in any way on behalf of, for the benefit of, or under the instructions of an unauthorized third party; or if you fail to otherwise comply with this Agreement and all rules and guidelines for each of the Services. Upon such violation, you agree to cease accessing the Services. You agree that BITBIT, at its sole discretion and with or without notice, may terminate your access to any or all Services, and remove and discard any information or Content within the Services, at the sole discretion of BITBIT.
  • You acknowledge and agree that BITBIT does not issue or offer any Crypto Assets. All Crypto Assets that are the subject to transactions or trades using the Services and between Users are offered by Users themselves. BITBIT does not trade Crypto Assets on its own account, or directly with Users. Crypto Assets traded or transacted on the Website must be reviewed and approved by management of BITBIT. You hereby acknowledge and agree that BITBIT has the sole and absolute discretion to decide which Crypto Assets are permitted to be traded on the Website.


  • All personal information will be collected in accordance with the Privacy Policy. The Privacy Policy should be read in conjunction with the Agreement. BITBIT reserves the right to update the Privacy Policy at any time, and from time to time, at the sole discretion of BITBIT.
  • E-mails and internet communication are not secure or confidential unless properly encrypted. Consequently, BITBIT discourages the use of e-mail and internet communications to send personal or financial information to BITBIT. Persons who use e-mails and internet communications for those purposes do so at their own risk, and BITBIT, its employees, officers, directors, agents, licensors, or Affiliates and their respective officers, directors, and employees will not be responsible or liable to you or any other person for any losses or damages suffered as a result of your use of e-mail or the internet to communicate with BITBIT or the use of email or internet communications by BITBIT to communicate with you or other persons at your request. BITBIT also prohibits Users from acting on behalf of third parties, and BITBIT employees are trained to detect third party involvement through client communications on live chat, telephone, and e-mail. In the event a form of communication leads BITBIT to suspect a User is acting on behalf of a third party, BITBIT may require additional information from that User to determine the nature of any third-party relationship, failure of which to provide will be deemed a breach of this Agreement and may result in the termination of the User’s account, at the sole discretion of BITBIT.


  • The Service may not be available in all markets and jurisdictions and BITBIT reserves the right to limit or prohibit use of the Service in certain jurisdictions.
  • You represent and warrant
    • if you are an individual, that you have reached the age of majority in the province or territory of your residency, you have the capacity to enter into, and be bound by, contract under the applicable laws of your jurisdiction of residence or the laws of Canada applicable therein, and you will be using the Services under your own name and for your sole benefit;
    • you are using the Website and Services solely in your own capacity; and are not registering an Account, or using the Website, BITBIT Products, or Services for, on behalf of, for the benefit of, or under the instructions of, an undisclosed third party, with the exception of an account opened for a valid legal entity pursuant to subsection 5.2(c) hereto of which you are authorized to act for;
    • if you are registering on behalf of a legal entity, that you are authorized to act on its behalf and the legal entity is duly organized and validly existing under the applicable laws of the jurisdiction;
    • you are not prohibited or restricted using the Services;
    • you will not use the Services if any applicable laws prohibit you from doing so in accordance with this Agreement; and
    • you have read and understood this Agreement, the Risk Disclosure Statement, and the Privacy Policy, and agree to be bound by their terms.


  • You shall be responsible for providing and maintaining the means by which to access the Website.
  • You shall be responsible for all access and service fees necessary to connect to the Website and assume all charges incurred in accessing such systems. You further assume all risks associated with the use and storage of information on your personal computer or on any other computer through which you will gain access to the Website and the Services.
  • BITBIT uses data encryption and firewalls to maintain the security of the information it receives through the Website. Nevertheless, security and privacy risks cannot be eliminated. As a further security precaution, you must access and use the Website using commercially available browser software that provides 128-bit encryption and SSL (secure sockets layer) technology, and you may not use your browser software’s “save password” feature. Once you have initiated a session in connection with the Website, you must not leave the computer from which you have accessed the Website unless and until you have terminated the session and logged off the Website. When you complete a session, you are responsible for clearing your browser’s cache or temporary internet files to ensure your personal information is not accessible by others.
  • You agree not to provide or make known your username, password or email address to any other person for the purpose of facilitating such person’s access to or use of the Website or Services or the unauthorized delivery or receipt of any Electronic Communication or information from BITBIT.
  • If you allow any third party to access any Services on the Website (including any of your Accounts) in a manner unauthorized by us, you will be in breach of this Agreement, and BITBIT may terminate your access to the Services immediately, at the sole discretion of BITBIT. You further expressly agree to fully indemnify BITBIT, its employees, officers, directors, agents, licensors, or Affiliates and their respective officers, directors, and employees, and hold each of them harmless against any and all liability, costs, or damages arising out of any claim or suit by any such third party based upon or relating in any way to such access or use of such Services.
  • In light of the foregoing, you represent and warrant that you have implemented and plan to operate and maintain appropriate protection in relation to the security and control of access to your computer, computer viruses, or other similar harmful or inappropriate materials, devices, information, or data.
  • You further expressly agree that BITBIT, its employees, officers, directors, agents,licensors, or Affiliates and their respective officers, directors and employees will not be liable in any way to you in the event of failure of or damage or destruction to your computer systems, data or records or any part thereof, or for delays, losses, errors or omissions resulting from the failure or mismanagement of any telecommunications or computer equipment or software.
  • You will not use the Website in any way that causes, or may cause damage to the Website or impairment of the availability or accessibility of the Website or Services; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. If unlawful, illegal, fraudulent, or harmful use of the Website or Services is found by any User by BITBIT, BITBIT maintains the sole and unfettered discretion to terminate the User’s access to the Website or Services.
  • You will not transmit to or in any way, whether directly or indirectly, expose BITBIT to any computer virus or other similarly harmful or inappropriate material or device.


  • Users may be required to have an Account in order to use certain aspects of functionalities of the Website. Subject to this Agreement, Users may apply for an Account using the processes made available for that purpose by BITBIT. BITBIT, in its discretion may accept or reject Users application for an Account.
  • By using an Account, you expressly agree and represent that you will provide truthful, accurate, and complete information, and maintain and update your Account information. You agree to take full responsibility for all use and misuse that occurs under your Account (including all transactions using your Account) and for all resulting loss, damage, and liability. Users will not permit any person (other than authorized Users) to use your Account.
  • You further agree that by opening and using an Account you are doing so for your sole benefit, and not for the benefit of, on behalf of, under the instruction of, or in any other way in relation to a third party.
  • BITBIT may, in its sole and unfettered discretion limit the number of Accounts any one User may hold.


  • The following terms apply to Accounts designated by one or more Users as “Joint Accounts” (individually a “Joint Accountholder”):
    • Each Joint Accountholder acknowledges that each other Joint Accountholder may be provided Account information including transaction history, login information, and personal information of other Joint Accountholders. Each Joint Accountholder has authority to make trading, transfer, withdrawal, or deposit decisions, in relation to the Joint Account and the Crypto Asset and cash balances contained therein, independent of each other Joint Accountholder. Each Joint Accountholder agrees to indemnify BITBIT and hold it harmless together with its officers, directors, employees, affiliates and assigns for any trading loss, withdrawal or other action that results in a financial loss when one Joint Accountholder acts independent of another Joint Accountholder.
    • All Crypto Asset and fiat balances in an Account are the joint property of all Joint Accountholders, who each have a “right of survivorship”. As such, each Joint Accountholder agrees to assign such Account balances (both Crypto Asset and cash) to the other Joint Accountholder (or to the others jointly if there are more than two Joint Accountholders) in the event of a death. After a Joint Accountholder’s death, BITBIT will only have continuing obligations with respect to the Account to the surviving accountholder(s). If one Joint Accountholder is declared mentally incompetent, the legally appointed representative of the mentally incompetent Joint Accountholder has the same right of access, and authorization, to the Joint Account as did the mentally incompetent Joint Accountholder.
    • For each Joint Account, each Joint Accountholder will be able to access the Platform, using shared User login information, either through an Internet browser or through any BITBIT Companion App on a mobile device. Each Joint Accountholder will receive the same information about the Joint Account. Each Joint Accountholder authorizes BITBIT to communicate with any one Joint Accountholder regarding matters associated with the Joint Account. Any notices or statements will be effective and binding on all Joint Accountholders when they are provided to any one Joint Accountholder via electronic means to any one of the Joint Accountholders at the email address on file for the Account.
    • To make account ownership change(s) on a Joint Account, or to remove a Joint Accountholder you must contact BITBIT customer service directly. It may take up to five (5) business days for the account ownership changes to take effect in the Account settings or the BITBIT Companion App. This means that a Joint Accountholder may be able to view the Account, execute trades through the Account, request withdrawals, and initiate deposits from the Account, until the corresponding change is made in the Account.


  • You agree that BITBIT may adjust your Account balance for any deposit, transfer or encoding error of either Crypto Assets or cash, even if you have already withdrawn all of part of the balance error; though BITBIT reserves the right not to do so. BITBIT may adjust the Account transaction record, and / or Account balance to correct amounts that we believe were credited to your Account by mistake or that we suspect could be the result of illegal, fraudulent, unauthorized, or improper activity. You agree to waive presentment for payment, notice of dishonor, protest, and notice of protest on all Crypto Asset or cash balances made in error and requiring such action.
  • If you receive Crypto Assets or cash to your Account in error, you are liable to return the amount received in error. BITBIT may apply a credit (positive) balance of cash, or Crypto Assets, in any of your Accounts (whether individual or Joint Accounts) against any debt or liability either of which you may owe to BITBIT, including debts or liability pursuant to deposit, transfer or coding errors where you have withdrawn any amount of Crypto Asset or cash that was credited to your account in error.
  • BITBIT is not responsible for any loss of Crypto Assets resulting from the transfer of a Crypto Asset to BITBIT via an underlying network that BITBIT does not support. The User must verify that the transaction network selected for any movement of Crypto Assets is compatible with BITBIT’s receiving wallet. BITBIT’s wallet receives a Crypto Asset via that Crypto Asset’s native blockchain network, only. For greater clarity, where a Crypto Asset traded by BITBIT has multiple supporting blockchain networks, BITBIT will only support the receiving network upon which the Crypto Asset’s coinbase transactions occur. E.g. for a Crypto Asset supported by both the ERC-20 and BEP-20 networks, BITBIT will only be able to receive that Crypto Asset if transferred on the network upon which the Crypto Asset was initially mined or made; BITBIT in-fact does not support BEP-20, therefore the Crypto Asset will only be received if transferred on the ERC-20 network. A User should contact BITBIT support staff directly to confirm supported blockchain networks.
  • BITBIT may exercise its rights pursuant to clause 9.2 in any manner it considers necessary, which may include selling Crypto Assets to settle a cash or Crypto Asset debt, without first giving notice and regardless of whether the Accounts are individual or Joint Accounts. This right operates despite any demands that may have been made by a third party. This right is in addition to any set-off or consolidation rights which BITBIT may have at law or in equity.
  • BITBIT may freeze or close your Account without notice if required by law, if at any time BITBIT has reasonable grounds to believe that you did or may commit fraud or any illegal activity, if you are a victim of fraud or identity theft in order to prevent future losses, if you use the Account for any unlawful or improper purpose, or in a way that will cause harm or a loss to BITBIT, if you operate the Account in a manner unsatisfactory to BITBIT or contrary to this Agreement, or if you violate the terms of any BITBIT policy that relates to the Account.


  • BITBIT facilitates a marketplace for the User to buy, sell, and trade Crypto Assets. BITBIT facilitates Crypto Asset trading, but does not purchase, nor sell, nor exchange Crypto Assets on its own behalf or for its own proprietary trading account. Services provided by BITBIT are solely provided to trade between you and another User and are strictly for trading of Crypto Assets between Users on the BITBIT trading platform. For greater certainty, trading on the BITBIT trading platform occurs between Users.
  • Securities, investment contracts, or any other form of financial instruments classified by law as a “Security” are not traded on the BITBIT platform. Therefore, any Crypto Assets available for purchase through the BITBIT trading platform will not grant any rights, remedies, or other protections associated with ownership of securities.
  • BITBIT makes every effort to maintain a fair marketplace, and to ensure that listed Crypto Assets trade with minimal disruptions at fair market value; however, BITBIT cannot be held accountable for any form of “market manipulation” whether it occurs within the BITBIT marketplace, or the general Crypto Asset marketplace. The User agrees with the following:
    • More so than other securities and commodities, Crypto Asset prices are often unpredictable and volatile due to a variety of reasons, including, but not limited to government interference, market conditions, and the operations of other Crypto Asset trading platforms, speculation, and media coverage. BITBIT shall have no liability for fluctuations in the market value of listed Crypto Assets or for User transactions that deviate from fair market value.
    • The liquidity, trading volume, market dynamics, and market depth of any listed Crypto Asset can change rapidly and without notice. BITBIT does not guarantee liquidity, a price minimum for Crypto Assets, or that a continuous two-sided market will be made or guaranteed for any listed Crypto Asset.
    • The price of Crypto Assets traded on the BITBIT platform result directly from buy and sell orders placed by the User and other BITBIT Users on the BITBIT platform. These prices are not set nor are the prices controlled by BITBIT.
    • The User is solely responsible for any trading decisions made. BITBIT only provides information surrounding the types of Crypto Assets available for trading on the BITBIT platform. BITBIT provides no advice relating to buy or sell orders, assumes no responsibility for any action that is taken in the course of using the Website, mobile apps, and API, or any actions taken outside of BITBIT.
  • Market information displayed on the Website is not delayed. However, in the case of network outage or similar situation, BITBIT bears no responsibility for any outcomes or consequences that may arise.
  • In order to maintain a fair market place and to avoid situations of “market manipulation”, in the event of any verifiable disruption or malfunction in the use or operation of any electronic communications and trading facilities of the BITBIT platform, in which the nullification or modification of transactions may be necessary for the maintenance of a fair and orderly market or the protection of investors and the public interest exist, a qualified representative of BITBIT, on his or her own motion and reasonable discretion, may review such transactions and declare such transactions arising out of the use or operation of such facilities during such period null and void or modify the terms of these transactions, in accordance with the maintenance of a fair and orderly market place. The qualified BITBIT representative, absent extraordinary circumstances, must initiate action upon knowledge of the occurrence of an event of any verifiable disruption or malfunction in the use or operation of any electronic communications and trading facilities of the BITBIT platform. Each User involved in the transaction shall be notified as soon as practicable by BITBIT.
  • For greater certainty, the User expressly agrees, that in order to maintain a fair market place and to avoid situations of “market manipulation”, BITBIT may nullify, reverse, bust, or cancel a transaction or adjust the execution price of a transaction if a deliberate attempt at “market manipulation” is identified or if there is an event of a verifiable disruption or malfunction in the use or operation of any electronic communications and trading facilities of the BITBIT platform.


  • In order to trade via the Services, you must first transfer Fiat Funds into your Account using one of the payment methods available on the Website, such as e-transfer, bank draft, or wire transfer. BITBIT does not accept cash transactions. You may be charged fees when transferring Fiat Funds to your Account depending on the method used. BITBIT is not responsible for these fees. BITBIT makes no guarantee regarding the time it may take to transfer Fiat Funds into your Account.
  • All Fiat Funds held in your BITBIT Account are kept in a segregated bank account separate from BITBIT’s operating capital. Any proceeds from the sale (less any transaction fees) of Crypto Assets are credited to a User’s Fiat Fund account. There will be no interest paid on any Fiat Fund balances kept in the User’s Fiat Fund account on BITBIT.
  • Provided that a User holds a sufficient balance in your Account, you may request to withdrawal Fiat Funds or Crypto Asset from your Account. BITBIT will, upon your request, withdraw Fiat Funds or Crypto Asset from your Account, less any fees charged in accordance with the Fee Structure. BITBIT reserves the right to process and send, whether initiated by you or not, a withdrawal, whether in Fiat Funds or Crypto Asset, at any time. BITBIT will not process orders for withdrawal of Fiat Funds or Crypto Asset to the account of a third-party that is not the account of the authorized User.
  • The User expressly agrees, acknowledges, and understands BITBIT’s fee structure regarding trading, deposits, and withdrawals and the User acknowledges that this is subject to change at any time, and from time to time, at the sole discretion of BITBIT.


  • BITBIT Users can purchase, sell, transfer in, withdraw, and hold any of the Crypto Assets listed on the BITBIT trading platform.
  • The User obtains a full right to the Crypto Asset of choice upon completion of purchase and such transaction shall be fully reflected in the User’s Account immediately. Custody and legal title of the Crypto Asset will be held by BITBIT, and beneficial ownership shall reside with the User.
  • Title to the Crypto Asset shall be reflected by the last known record of the transaction on the blockchain. Should a User deposit Crypto Assets to the BITBIT wallet, custody, and legal title shall pass to BITBIT, and beneficial ownership and control shall always reside with the User. Should the User wish to withdraw any Crypto Asset held in their BITBIT Account, they shall request a withdrawal. BITBIT will process such withdrawal within a 24-hour period subject to internal controls. Should there be an issue with such withdrawal request, BITBIT shall promptly notify the User. Once the Crypto Asset has been withdrawn from the BITBIT wallet and has had one confirmation on the blockchain, legal title shall pass from BITBIT to the owner of the wallet who receives said withdrawal and is final and irreversible. For clarity, the User’s custody and ownership rights are created solely by contract under this User Agreement and the relationship between BITBIT and the User shall not be that of fiduciary. If the Crypto Asset withdrawal address provided by the User is incorrect, BITBIT takes no responsibility with regards to the error or omission of such User. In such case the User expressly agrees to indemnify and hold harmless BITBIT, its officers, directors, employees, Affiliates, and their officers, directors, employees, successors, and assigns for losses incurred due to an error or omission of such User.
  • BITBIT utilizes state of the art security systems for custody solutions, numerous internal controls, systems, and safeguards to ensure User Crypto Asset is safe and securely custodied, and protected against cybersecurity, fraud, or related custody risk. Such measures include, but are not limited to risk management technology and tools, order management systems, internal controls and systems, extensive background checks, hiring and screening processes and procedures, limiting access to information to only key individuals, segregated bank accounts held in trust at regulated banking institutions for User fiat balances, third party technology solution providers for wallet infrastructure and custody services, including cold, hot and warm storage solutions, geographically separated secure deposit of private keys, tamper-proof private key management systems, multi-party computation, and multi-signature technology, safeguards against single point of failure risk, and the use of external legal counsel for holding keys and codes under trust conditions. While BITBIT works diligently to ensure all custody related risks are mitigated it cannot guarantee a disruption free trading platform. Disruptions to platform operations could result in investor loss or delays when executing transactions or withdrawing Crypto Assets.
  • While BITBIT maintains full custody of User Crypto Assets, User data and trading information may be turned over to governmental authorities in the event of a User account closure or suspension arising from fraud, or other accusation or investigation into a legal violation, or a violation of these term.
  • BITBIT’s Services and marketplace are a way to buy and sell Crypto Assets, but are not intended to be a long-term custodial solution for your Crypto Assets. BITBIT’s Services provide convenient functionality for you to initiate a blockchain-registered transaction in order to move your Crypto Assets into personal custody. You agree to use this functionality promptly for the Crypto Assets you do not intend to buy or sell.


  1. All orders (excluding over-the-counter (OTC) orders) are placed by Users directly on the BITBIT online trading platform. Every order placed on the BITBIT online trading platform will be executed on a best execution basis, obtaining the best possible execution based on the current market conditions.
  2. BITBIT accepts User orders only on an unsolicited basis and does not provide any investment advice, recommendation, nor does BITBIT provide investment strategies. No orders are reviewed by BITBIT for suitability.
  3. All buy and sell orders are deemed to be final and not reversible. BITBIT accepts no liability or responsibility for any incorrect order entered by Users.
  4. In cases where the prevailing market represents prices different from the prices we have posted on our platform, BITBIT will attempt, on a best efforts basis, to execute orders on or close to the prevailing market prices. This may or may not adversely affect the User’s realized and unrealized gains and losses.
  5. BITBIT reserves the right to unilaterally cancel a Crypto Asset trade that deviates ten (10) percent or more from the Crypto Asset’s fair market vale (as determined at the sole discretion of BITBIT). BITBIT also reserves the right, in its sole discretion, to establish trading price collars that set limits on executed trades for Crypto Asset price movements outside of predefined spreads. Any trades by Users outside of established price collars, or predefined spreads, will be rejected and not executed.
  6. BITBIT reserves the right to establish limitations on the maximum number of decimals for any listed Crypto Asset including volume and price of trade orders. Further, maximum decimals may be uniquely established for each respective Crypto Asset at BITBIT’s sole discretion. A User attempting to execute a trade in contravention of the maximum allowable decimal will have its trade truncated (rounded down) to the maximum decimal allowed. Attempted trades in contravention of the maximum decimal amount will result in an error and the order will not be created or executed.


  1. BITBIT does not run or control any of the blockchain networks that underlie the supported Crypto Assets. There are a number of aspects of Crypto Assets that can pose risks to a User that are beyond BITBIT’s control. We encourage you to carefully read this agreement, the BITBIT Website, and learn about Crypto Assets before beginning to buy or sell through the BITBIT marketplace.
  2. BITBIT does not own or control, and make no representations or warranties with respect to, the underlying technology of the Crypto Assets you may purchase or sell using the Services, including those technologies that govern their use. The underlying technology of Crypto Assets may suddenly change such that the new version is no longer compatible with existing versions, or there is otherwise a permanent divergence of the blockchain (a “Fork”), which may impact the value, functionality, and other characteristics such as the name of the Crypto Asset and whether the Services are able to support the Crypto Asset subject to a Fork. We are not responsible for any consequences arising from a Fork, including any losses you may suffer; and, in the event of a Fork, we may temporarily or permanently suspend the operation of the Services (with or without advance notice to you) and, in our sole discretion, decide whether or not to continue supporting trading of the Crypto Asset subject to the Fork.


  1. The content, information, and materials (“Content”) contained in, or available on the Website such as legal, financial, tax, accounting, or investing is for general information purposes only and is made available on an “as is and as available” basis. The Website and its Content may be changed, updated, modified, or deleted at any time, and from time to time, and without notice, at the sole and unfettered discretion of BITBIT. We assume no liability for any information provided by our employees, directors, or Affiliates, or any other information source, regardless of its accuracy. Any action taken by the User is their decision, and Users absolve BITBIT, and its officers, directors, employees, Affiliates (and its respective officers, directors, and employees) and assigns of any liability for any outcome that may occur.
  2. The Content of the Website is the property of BITBIT and it is intended only for the utilization of the User. Credit, and attribution, should be given to BITBIT for all references to all original materials published on the Website. All Content and material published on the Website is not for redistribution to third parties in any form or for any purpose whatsoever. Unless otherwise stated, the Website and its Contents are copyright and may not be used without the explicit written permission of BITBIT.
  3. The User agrees that the Website and its Content will not be used in any claims, proceedings, suits, actions, regulatory complaints or any adversarial process against BITBIT and its directors, officers and employees.


  1. The User must take all measures required to ensure their Account is secure at all times. BITBIT, its directors, associates, or employees are not responsible for any loss that occurs as a result of negligent security practices, or unauthorized use or access of the Account by third parties, be it the fault of the User or the fault of BITBIT.
  2. The User is required to guard and protect any and all passwords relating to their BITBIT Account. The User must never share their Account password with anyone. Sharing your password with a third party will be considered a breach of this Agreement and may result in the suspension of access to the Services and possibly termination of your Account, at the sole and unfettered discretion of BITBIT.


  1. The information provided on the Website is intended for informational purposes only and is not intended to constitute investment, financial, legal, tax, or accounting advice. Many factors unknown to us may affect the applicability of any statement or comment made on the Website for investment, financial, legal, tax, or accounting advice. BITBIT is not acting in any fiduciary capacity regarding the materials on the Website. Please contact your personal investment, financial, legal, tax, or accounting advisors should you have any questions or should you seek advice.
  2. BITBIT, in its sole and unfettered discretion, will only open Accounts for Canadian persons and Canadian entities that are able to provide all the required information under Customer Identity Program in Account opening processes. The User acknowledges that BITBIT, in its sole and unfettered discretion, may open Accounts for residents in other jurisdictions on an exceptional basis. Accounts will not be open on behalf of, for the benefit of, or under the instructions of an unauthorized third party. Failure to provide any of the required information during the Account opening process will result in your inability to open an Account and use the exchange platform on the Website and the Services.


  1. Nothing on the Website shall be construed as an offer to sell or a solicitation of an offer to buy any of Crypto Asset offered.


  1. BITBIT reserves the full right to terminate the Agreement with the User, discontinue providing Service to the User, and/or permanently or temporarily freeze User Account(s) at its sole and unfettered discretion, and/or terminate access to the Website without prior notice and for any reason.


  1. The User is advised that all conversations through chat, instant messaging and other forms of electronic communications (“Electronic Communication”) are recorded and may be used for compliance review and/or training purposes.
  2. All Electronic Communication is for your general information only and BITBIT is not soliciting any action based upon it. It does not take into account the particular investment objectives, financial situation or needs of individual Users. Before acting on any information received through Electronic Communication, the User should consider whether it is suitable for their particular circumstances and, if necessary, seek professional advice.


  1. The individuals who prepared the Website Content are paid in part based on the profitability of BITBIT, which includes earnings from the firm’s trading exchange platform.
  2. Salespeople, traders, or other professionals may provide oral or written market commentary or trading strategies to Users which may reflect opinions that are contrary to the opinions of BITBIT. The directors, officers, employees, and associated companies of BITBIT may, from time to time, hold the Crypto Assets mentioned on this Website and act as principal in, and buy or sell the digital assets, and act as a market maker. This may result in a conflict of interest between the interests of BITBIT and its Users.
  3. This material is therefore not independent from our proprietary interests, and as such, may conflict with your investments.


  1. Except as may be provided in these terms, BITBIT (and each of our officers, directors, members, employees, agents, and Affiliates) assumes no liability or responsibility for any claim, application, loss, injury, delay, accident, cost, business interruption costs or any other expenses arising from (a) your use of our Services; (b) the Website and your use of it; (c) your violation of this Agreement or any agreement incorporated by reference in this Agreement; (d) any authorized third party use or access of the Website or Services; and/or (e) your violation of any rights of any other person or entity or of any laws and regulations including, but not limited to, anti-money laundering and countering the financing of terrorism laws and regulations. BITBIT disclaims any representation or warranty that the Website or materials will meet your requirement or that the Website or any software will be uninterrupted, secure or free from errors or viruses.
  2. In no event shall BITBIT’s total liability for any and all damages and causes of action exceed the amount paid by you, if any, for the use of the Website. The foregoing provisions shall apply regardless of the cause of action, whether arising in tort (including but not limited to negligence), contract or any other legal theory.
  3. Without prejudice to any other rights in this Agreement, if you breach in whole or in part any provision contained herein, BITBIT or any of its corporate Affiliates which provides Services to you reserves the right to take such action as it sees fit, including (but not limited to) terminating this Agreement or any other agreement in place with you, terminating or blocking the Services offered to you via the Website and/or taking legal action against you.
  4. BITBIT does not warrant the accuracy, completeness, quality, adequacy, or content of any information or tool on the BITBIT website nor does BITBIT make any warranty as to the results that may be obtained from the use of the Service. Such information is provided “as is” without warranty or condition of any kind, either express or implied, including, without limitation, the implied conditions and warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so the above may not apply to you. BITBIT will not be responsible or liable for any direct, indirect, special, incidental, or consequential damages, or any other damages whatsoever, including, without limitation, lost revenues, lost profits or loss of prospective economic advantage resulting from the use or misuse of the Website or Services, or the information documents, software, or content thereof, even if advised of the possibility of such damages or such damages are reasonably foreseeable.


  1. BITBIT is based in Alberta, Canada and is compliant with all local laws. It is the User’s responsibility to ensure that they are in full compliance with their local laws when using BITBIT and BITBIT’s Website and/or Services.
  2. The User is liable for any damages incurred by using any of BITBIT’s Services as a result of breaking any laws in your jurisdiction of residence. By breaking any laws in your jurisdiction, you agree to forfeit any assets within your BITBIT Account, at the discretion of BITBIT or its employees.
  3. Do not use BITBIT if buying and selling Crypto Assets is not legal in your country. Failure to comply with local laws may result in the seizure and loss of your Account and any or all assets in your Account.
  4. The User agrees to cover any damages, legal fees, or any associated fees incurred by the User, and BITBIT in the event that BITBIT or its directors face legal action as a result of the User’s actions.

Section 24. RISK

  1. Our Risk Disclosure Statement regarding trading in Crypto Assets should be considered prior to conducting transactions. Crypto Assets mentioned on the Website involve significant risk, and the User should not enter into any transactions unless they fully understand all such risks and independently determined that such transactions are appropriate for the said User. (Risk Disclosure statement).

  1. Our Service may contain links to third party websites or services that are not owned or controlled by BITBIT. BITBIT is not responsible for and makes no representations, warranties, or conditions concerning the contents of any linked website or any link contained in a linked website, including but not limited to those that may be misleading, incomplete, offensive or otherwise objectionable. All other websites that are linked to the Website have been independently developed by other third parties and are provided to you for your convenience. It is your responsibility to verify any information contained within any linked websites before relying on such advice and may be subject to terms and conditions contained in those websites. In addition, BITBIT is not responsible or liable for any loss or damage resulting in your dealing with a third-party, and you understand by interacting with third-party content is at your own risk.
  2. You agree not to hold BITBIT its employees, officers, directors, agents, licensors or Affiliates and their respective officers, directors and employees responsible for the content or operation of such web sites. A hyperlink from this Website to another web site does not imply or mean that BITBIT endorses the content on that web site or the operator or operations of that web site. You are solely responsible for determining the extent to which you may use any content at any other web sites to which you might link from this Website.
  3. Any third party intellectual property used by us in the Content of the Website should not be interpreted as meaning that the third party owner sponsors, endorses, or is in any way affiliated with us or with our business, nor that they make any representation regarding the advisability of using our products.
  4. The Website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under BITBIT’s control.
  5. BITBIT provides such links solely as a convenience to the User. Accordingly, BITBIT makes no representations concerning the content of the sites. The fact that BITBIT has provided a link to a site does not constitute an endorsement, authorisation, sponsorship, or affiliation, unless otherwise stated, by BITBIT with respect to the site, its owners, or its providers.
  6. BITBIT has not tested any information, software or products found on any of the sites and therefore does not make any representations regarding the content or sponsors of the site, or the suitability or appropriateness of the products or transactions described therein.
  7. BITBIT accepts no responsibility or liability in respect to any such third party materials or for the operation or content of other websites, products or services.


    • The Affiliate Program applies to the Affiliate’s participation in the BITBIT Affiliate Program. If the Affiliate does not agree to the terms herein, they may not participate in the Affiliate Program.
    • The terms of the Affiliate Program are periodically updated. BITBIT may choose to amend or terminate the entire Affiliate Program or make changes or merge with another promotional program at any time and at its sole discretion. Should BITBIT update or replace the terms outlined in the Affiliate Program, BITBIT shall notify the Affiliate via Electronic Communications. Should the Affiliate not agree to any amendments to the Affiliate Program, they may elect to terminate their relationship with BITBIT as outlined herein.
    • Affiliate Acceptance: Once a User has generated an Affiliate Link they shall be deemed to be an Affiliate, and the terms and conditions of this Agreement shall apply in full force and effect until terminated pursuant to the terms outlined herein.
    • Customer Transactions: From the date the Affiliate Lead clicked on the Affiliate Link that was made available by the Affiliate, BITBIT will pay the Affiliate the Commission for each new Customer who completes a Customer Transaction after clicking on an Affiliate Lead made available by the Affiliate, provided such Affiliate remains eligible to receive Commission pursuant to the terms of this Agreement.
    • The Customer Transaction is determined by the date of the first trade of Crypto Assets by the Customer, for clarity, this shall mean the first time the Customer buys or sells Crypto Assets on the BITBIT trading platform, and the Affiliate will receive a Commission payment for that Customer Transaction and any subsequent Customer Transactions by that same Customer.
    • Eligibility and Acceptance: To be eligible for Commission an Affiliate Lead must be:
      • accepted and approved under the BITBIT KYC and AML Policies, and is acting on its own behalf and not for the benefit or, on behalf of, or under instructions from a third party;
      • a Customer Transaction must have occurred; and
      • the Customer Transaction must have occurred directly on the Website’s trading platform.

The commission is not eligible when:

    • an Affiliate Lead engages in an over the counter transaction (OTC) with BITBIT;
    • if such compensation is not allowed or limited by either local or federal laws or regulations in the Affiliate’s jurisdiction;
    • the Commission has been obtained via fraudulent means or the misuse of the Affiliate Link or violates any of the Affiliate Program Agreement, misuse of the Affiliate Link or by any other means that we deem to breach the spirit of the Affiliate Program Agreement.
  • Acceptance and Validity: Customer Transactions are only valid when they have been generated by the Affiliate Link made available to the Affiliate and have been accepted by BITBIT;

    An Affiliate Lead will be considered valid and accepted if, in our reasonable determination:

    • it is a new client to BITBIT;
    • it is not one of our pre-existing clients.

    Notwithstanding the preceding provisions of this clause, BITBIT, in its sole and reasonable discretion, may choose not to accept an Affiliate Lead. If the Affiliate Lead does not complete the registration through the Affiliate Link, the Affiliate will not be eligible for Commission.

  • Commission: To receive Commission under the terms of this Agreement, the Affiliate must have:
    • created an Affiliate Link;
    • agreed to the terms of this Agreement (through creating an Affiliate Link);
    • have a valid Account with BITBIT.

    BITBIT shall pay the Commission amount during the first five business days of the calendar month following the month in which the Commission was accrued. The Commission shall be paid in the currency (Crypto Asset or Fiat Funds whichever the case may be) by which it was earned via the applicable Customer Transaction. BITBIT shall not pay more than one Commission payment or other similar referral fee on any given Customer Transaction. BITBIT reserves the right, in its sole discretion, to alter or change the Commission amount.

  • Taxes: The Affiliate shall be solely responsible for reporting and payment of all taxes applicable to the Commission generated through the Affiliate Program. The Affiliate agrees to indemnify and hold harmless BITBIT, its officers, directors, employees, members, Affiliates (and its respective officers, directors and employees) and assigns for penalties or assessments incurred as a result of the Affiliate’s failure to remit or pay any applicable tax or assessment from tax authorities relating to the Commission.
  • Trademarks: During the terms of this Agreement, in the event that we make our Affiliate Marks available to the Affiliate, the Affiliate must:
      • only use the Affiliate Marks with no alterations in any way whatsoever;
      • only use the Affiliate Marks in connection with the Affiliate Program and this Agreement; and
      • immediately comply if BITBIT requests the Affiliate to discontinue use of Affiliate Marks.

    The Affiliate must not:

    • use the Affiliate Marks in a misleading or disparaging way;
    • use the Affiliate Mark in a way that implies we endorse, sponsor or approve of the Affiliate’s services or products; or
    • use the Affiliate Marks in violation of applicable law or in connection with an obscene, indecent or unlawful topic or material.
  • Proprietary Rights: No license to any software is granted by this Agreement, all of the BITBIT Products are protected by intellectual property laws. The BITBIT Products belong to and are the property of BITBIT and/or our licensors (if applicable).

    BITBIT retains all ownership rights in the BITBIT Products. The Affiliate agrees not to copy, rent, lease, sell, distribute or create derivative works based on the BITBIT Products in whole or in part by any means, except as expressly authorized in writing by us.

    The Affiliate Marks are the property of BITBIT, and the Affiliate may not use them without prior written permission except as otherwise outlined in this Agreement.

    We encourage all Affiliates, clients, customers, and partners to comment on BITBIT Products and provide suggestions for improving them. The Affiliate agrees that all such comments and suggestions will be non-confidential and BITBIT shall own all rights to use and incorporate them into the BITBIT Products without payment to the Affiliate.

  • Non-Exclusivity: This Agreement is not exclusive to either party.
  • Term and Termination: These provisions of this Agreement relating to Affiliates will apply for as long as the Affiliate participates in the Affiliate Program and until terminated by either party.

    Either party may terminate this Agreement with fourteen (14) days written notice to the other party. If any breach of contract has occurred, BITBIT has a full right to terminate this agreement immediately.

    Upon termination, the Affiliate will immediately discontinue all use of the Affiliate Marks and references to this Affiliate Program from the Affiliate’s website(s).

    The general provisions applicable to all Users will continue unless terminated in accordance with the provisions contained herein.

  • Notices: All notices required or permitted to be given under this Agreement shall be in writing and may be given by personal delivery, prepaid registered post or email to BITBIT as follows:
    10 Kingsbridge Garden Cir., 301, Mississauga, ON L5R 3K6
    Attention: Affiliate Program
  • Assignment: : Except where a party has changed its corporate name or merged with another corporation, this Agreement may not be assigned or otherwise transferred by either party in whole or in part without the prior written consent of the other party to this Agreement.


  1. Third Party Rights: A person who is not a party to this Agreement has no right to enforce it, or seek a benefit or protection from any of the provisions herein.
  2. Headings: Headings of sections are for convenience only and shall not be used to limit or construe such sections.
  3. Waiver: Our failure or delay in exercising any right, power or privilege under this Agreement will not operate as a waiver thereof.
  4. Delay: BITBIT will not be liable for any delay.
  5. Unenforceability: If any provision of this Agreement should be invalid, illegal or unenforceable in any respect or in any circumstance, the validity, legality or enforceability of such provision in any other respect or circumstance shall not in any way be affected or impaired thereby and the validity, legality or enforceability of the remaining provisions of this Agreement shall not in any way be affected or impaired thereby.
  6. Assignment: The provisions of this Agreement will enure to the benefit of and be binding upon BITBIT its successors and assigns and related persons, and you and your heirs, executors, administrators, successors, and personal representatives, and all persons you represent and their respective successors, assigns and related persons. You may not assign or transfer any of your rights or obligations under this Agreement without prior written consent from BITBIT. BITBIT may assign or transfer this Agreement (including any or all of its rights or obligations under this Agreement, in whole or in part) without obtaining your consent or approval.
  7. Force Majeure: You agree that BITBIT its employees, officers, directors, agents, licensors or Affiliates and their respective officers, directors and employees will not be liable in any way to you or to any other person for any delays, losses, errors or omissions resulting from a force majeure event, or from an act of any government or legal authority, or from any other event beyond BITBIT’s control.
  8. Jurisdiction: This Agreement shall be governed by applicable provincial and federal laws and by using the Website you consent to be bound by them. Accordingly, unless expressly stated otherwise, the information in the Website is provided for Canadian persons only and is not intended for any persons who are residents of any other countries.
  9. Dispute Resolution: Any controversy, dispute, disagreement, or claim arising out of, relating to or in connection with this Agreement or any breach thereof, including any question regarding its existence, validity, or termination, shall be finally and conclusively resolved by arbitration under the Arbitration Act (Alberta). The following provisions shall govern any arbitration hereunder:
    • The legal seat of arbitration shall be the City of Calgary, in the Province of Alberta.
    • There shall be one arbitrator agreed to by the User and BITBIT within twenty (20) days of receipt by the respondent of the request for arbitration. Both BITBIT and the User agree that one arbitrator shall be appointed by each party within twenty (20) days of receipt by the respondent of the request for arbitration, and the third, presiding, arbitrator shall be appointed by agreement of the two party-appointed arbitrators within fourteen (14) days of the appointment of the second arbitrator.
    • The language of the arbitration and award shall be English.
    • The parties shall equally share the fees of the arbitrators and the facility fees.
    • The User and BITBIT shall each bear their own legal costs and expenses of the arbitration.
    • If the dispute forum of arbitration cannot resolve any controversy, dispute, disagreement, or claim arising out of, relating to or in connection with this Agreement or any breach thereof, including any question regarding its existence, validity, or termination, you agree to submit to the personal and exclusive jurisdiction of the courts located in City of Calgary, in the Province of Alberta to settle any dispute, which may arise in relation thereto, you agree to submit to the personal and exclusive jurisdiction of the courts located in City of Calgary, in the Province of Alberta to settle any dispute, which may arise in relation thereto.


  1. Eligibility:Users desiring to trade over fifty-thousand dollars ($50,000) of Crypto Assets may be eligible for BITBIT wealth services (“BITBIT Wealth”). BITBIT Wealth facilitates deep liquidity pools and a large selection of Crypto Assets while providing eligible Users with personalized services that allow them to executive large trades over the counter (OTC), with same day settlement, without price slippage. Eligibility determinations for BITBIT Wealth clients will be at the sole discretion of BITBIT, who may exercise this discretion, or withhold BITBIT Wealth services from any User, for any reason, acting alone.
  2. Secure Communication:Users deemed eligible for BITBIT Wealth (“BITBIT Wealth Users”) will be assigned an account executive. BITBIT Wealth Users agree to communicate trade execution information to their account executive via secure communication channels individually established for respective BITBIT Wealth Users. An BITBIT account executive shall present a quote for an BITBIT Wealth trade through a secure communication channel to an BITBIT Wealth User, who must provide confirmation of the price via the channel. Once confirmation is obtained, the communicated price will be locked-in. Communications made by BITBIT Wealth Users to BITBIT account executives through secure communication channel shall be relied on by BITBIT account executives in executing trades, and BITBIT Wealth Users agree to indemnify and hold BITBIT, and its employees, agents, officers, directors, affiliates and assigns harmless for any communication made on a secure communication channel.
  3. No Advice:BITBIT Wealth Users expressly acknowledge and agree that no advice is given by BITBIT account executives when executing trades through BITBIT Wealth. Further, and for greater certainty, BITBIT Wealth Users expressly acknowledge and agree that BITBIT account executives have no discretion on trades and are only acting in accordance with BITBIT Wealth User’s instructions. As such, BITBIT Wealth Users agree to indemnify and hold harmless BITBIT, its employees, agents, officers, directors, affiliates and assigns for any trading losses an BITBIT Wealth User incurs when an BITBIT account executive executes a trade that is agreed to on a secure communication channel by an BITBIT Wealth User.


  1. User-Opt-In:Users in compliance with the terms and conditions of this Agreement may “opt-in” to “stake” their Crypto Assets in third party proof-of-stake transaction validations (“staking”) service (the “staking opt-in service”). Users are not required to use the staking opt-in service. By accessing the staking opt-in service through the settings page associated with their User Account, Users can opt-in to the staking opt-in service. By opting-in to access the staking service, Users accept, in addition to all of the terms and conditions that are otherwise set out in this Agreement, the additional terms and conditions set out in this Section. Users also accept the terms and conditions set out from time to time on the staking opt-in setting page for each specific Crypto Asset. For greater certainty, Users are not required to access the staking opt-in service. In order to access and utilize the staking opt-in service, Users must select eligible Crypto Assets from their User Account. These selected eligible Crypto Assets will then participate in the staking opt-in service. By opting in a portion, or the entire balance, of a User’s Crypto Assets held in the User’s Account, BITBIT agrees that it will remit to the User’s Account any staking rewards attributable to the User’s staked Crypto Assets. Users discontinue using the staking opt-in service at any time through the settings page associated with their User Account. If a User discontinues or opts-out of the staking opt-in service, the User may opt-in to the staking opt-in service again at any time.
  2. Discretion for Creation and Suspension of Opt-In Services:BITBIT may launch additional opt-in services from time to time in its sole discretion. BITBIT has the right to terminate, suspend or modify rules concerning any opt-in service in its sole discretion.
  3. Disruptions and Errors:While BITBIT takes steps to ensure the staking opt-in service is accessible at all times, it cannot guarantee unimpeded or uninterrupted access, nor can it guarantee disruptions or errors. In the case of impeded or interrupted access, disruptions, or errors, any staked Crypto Assets may not generate staking rewards.
  4. Rewards and BITBIT Role:If a User accesses the staking opt-in service, BITBIT or an affiliate will stake the User’s selected Crypto Assets on the User’s behalf, with BITBIT or its affiliate acting as a transaction validator on the applicable network for the Crypto Asset selected by the User for staking. If BITBIT or its affiliate successfully validates a block of transactions for the Crypto Assets that a User has selected, the User may earn a reward granted by the applicable Crypto Asset network and in accordance with the provisions that apply to that Crypto Asset’s network. Any such earned reward, less BITBIT’s fees, will be distributed to the applicable User’s account balance by BITBIT after receipt by BITBIT or its affiliate of the reward. BITBIT reserves the right to charge Users a fee or fees in connection with the Users’ participation in the staking opt-in service. A schedule of these fees, if any, will be made available on or through the BITBIT site. Fees are subject to change, at BITBIT’s sole discretion, and Users are solely responsible for accessing the fee schedule prior to participating in the staking opt-in service.
  5. Risks and User Acknowledgment:BITBIT will use reasonable efforts to stake those Crypto Assets selected by Users for the staking opt-in service. Users acknowledge and agree that they have no right to any reward associated with the staking opt-in service unless and until the rewards are received by BITBIT or its affiliate pursuant to a successful validation transaction. Only after receipt of the rewards by BITBIT or its affiliate will the applicable rewards be transferred to a User’s Account. BITBIT DOES NOT GUARANTEE THAT A USER WILL RECEIVE ANY SPECIFIC STAKING REWARD OR ANY STAKING RETURN OVER TIME. ANY ESTIMATE OF ANY APPLICABLE STAKING REWARDS PERCENTAGE IS AN ESTIMATE ONLY AND MAY CHANGE AT ANY TIME IN BITBIT’S SOLE DISCRETION. FURTHER, ANY SUCH ESTIMATE MAY BE MORE OR LESS THAN THE ACTUAL STAKING REWARDS RECEIVED FROM THE APPLICABLE NETWORK OR PROTOCOL. Users acknowledge that BITBIT provides Users with opt-in access only for the staking opt-in service, and BITBIT bears no liability for losses incurred by any User because of the User’s use of this staking opt-in service, including any such loss resulting from on-chain contract security breaches. A Crypto Asset network may determine that the staking opt-in service has been erroneously operated. Any such determination is outside of the control of BITBIT. Such a determination may result in a “slashing penalty” and/or non-payment of the expected staking rewards. BITBIT has no obligation to compensate any User for any slashing penalties incurred in connection with the staking opt-in service.
  6. No Advice, No Relationship:The staking opt-in service is subject to all of the terms and conditions of this Agreement, which terms are subject to change. The tax treatment of certain Crypto Asset transactions is uncertain and it the responsibility of Users to determine what taxes, if any, arise from all transactions with their Crypto Assets, including staking. Users are solely responsible for reporting and paying all taxes arising from their Crypto Assets, including from staking. BITBIT does not provide any investment, legal or tax advice to any User in connection with the staking opt-in service or otherwise. Users should conduct their own due diligence and consult their own advisors before making any decision to participate in the staking opt-in service. Neither a User’s BITBIT Account balance, nor any of a User’s staked Crypto Assets, are eligible for deposit insurance or any protection from either the Canada Deposit Insurance Corporation or the Canadian Investor Protection Fund.
  7. No Deposit:Users acknowledge and agree that BITBIT does not represent itself to be, nor is it regulated as, a bank, trust company or other depositary institution. A User’s Account is not a bank account or a deposit account.
  8. Legislative and Regulatory Changes:Provincial and federal legislative or regulatory changes, rules, interpretations, and judicial decisions may affect BITBIT’s ability to offer the staking opt-in service and could adversely affect the value, use and transfer of a User’s Crypto Assets, the operations of any BITBIT service, including the staking opt-in service, the tax treatment of the staking opt-in service, and a User’s ability to cease the staking opt-in service in an expeditious manner.
  9. Staked ETH:The Ethereum protocol is transitioning to the Ethereum 2.0 network. Until that transition is completed, staked ETH and ETH staking rewards will be locked on the Ethereum protocol. The timing of this transition is unknown; it may take years or it may never occur. BITBIT has no control whatsoever over this process or when the lockup period will end. BITBIT does not guarantee in any way that the upgrade to the Ethereum network will be successful and Users should understand that if the network upgrade ultimately fails, a User may lose all, or a portion, of the ETH staked by that User.  BITBIT will not be responsible for any ETH lost as a result of a network upgrade failure.
    Unlike BITBIT’s other staking services, a User is not able to “opt out” of ETH staking once the User has staked ETH until the transition to the Ethereum 2.0 Network is completed. As stated above, the length of this lock-up period is unknown. A User will not be able to trade, transfer or otherwise access the User’s staked ETH during the lockup period. Any rewards earned while staking ETH remain locked onchain until the Ethereum network upgrade is completed. When a User stakes ETH, BITBIT will credit the User’s account with staked ETH and the applicable staking rewards consistent with this Agreement and the rules of the Ethereum network. ETH staking rewards reflected in the User’s account prior to completion of the network upgrade are an estimate based on a combination of reward rates and the period of time for which the User has staked ETH (less any BITBIT fees). Rewards will be reflected in a User’s account, but may not be actually credited until the end of the lockup period. Newly staked ETH is subject to a bonding period before earning rewards.


  1. Global:You agree to share and exchange reports and information with credit reporting agencies, credit bureaus and/or any other person, corporation, firm or enterprise with whom you have or propose to have a financial relationship and to use other third party databases (including registries, licensing authorities, identification services, telecom providers) or references provided by you to obtain or verify information about your financial circumstances or background, to identify you and detect fraud. We may verify your name, address, phone number, email, and other information, and you consent to our collection, disclosure, use and processing of information about you for the purposes described above. You authorize third parties to give us the information for these purposes.
  2. Canada: You agree that we may verify your name, address, phone number, and other account details with information about you held by third party sources, and your mobile service provider in order to verify your identity, confirm that you are not using your account on behalf of, or for the benefit of a third party, and to help protect against potential fraud, such as when someone other than you is trying to use your account or conduct a transaction without your permission, and you provide your consent for them to disclose and/or compare your information for this purpose. Your personal information will not be shared with any third parties for any other purpose.
  3. United States: You agree that we may verify your name, address, phone number, and other account details with information about you held by third party sources, and your mobile service provider in order to verify your identity, confirm that you are not using your account on behalf of, or for the benefit of a third party, and to help protect against potential fraud, such as when someone other than you is trying to use your account or conduct a transaction without your permission, and you provide your consent for them to disclose and/or compare your information for this purpose. Your personal information will not be shared with any third parties for any other purpose.

This User Agreement was last updated on April 1, 2022.